Privacy Policy
গোপনীয়তা নীতি — ভোলানাথ ট্যুর অ্যান্ড ট্রাভেলস
Bholanath Tour & Travels respects your privacy and is committed to protecting personal information shared with us through our website, offices in Madhyamgram and Ashokenagar, phone calls, and WhatsApp inquiries.
1. Information We Collect
When you request a quote or book a group or customized tour package, we only collect information essential for travel coordination and statutory bookings:
- Full passenger name, age, gender, contact phone number, email address, and city of departure.
- Government-issued photo ID proofs (such as Voter ID, Passport, or Aadhaar) required strictly for IRCTC rail reservations, airlines, hotel check-ins, and protected border area permits (e.g., Sikkim Silk Route / Nathula / Ladakh / Arunachal Pradesh).
- Dietary or medical accessibility preferences voluntarily shared by guests for senior-citizen and family tour care.
2. How We Use Your Information
Your personal information is used strictly to fulfill travel services requested by you:
- Processing tour inquiries, preparing customized itineraries, and confirming hotel, vehicle, train, or flight bookings.
- Obtaining Inner Line Permits (ILP) / Protected Area Permits (PAP) from authorized government and tourism authorities.
- Coordinating departures, tour manager updates, and emergency customer assistance.
3. Data Sharing & Confidentiality
We never sell, rent, or trade your personal contact details or traveler documents to third-party marketers. Information is shared only with verified service partners (hotels, transport operators, airlines/rail ticketing portals, and government permit offices) strictly on a need-to-know basis to execute your trip.
4. Cookies, Analytics & Third-Party Links
Our static website uses standard analytics tools (such as Google Analytics / Google Tag Manager) to measure overall page performance and improve user experience. External links to WhatsApp, Google Maps, or social channels are governed by those respective platforms' privacy policies.
5. Contact Us for Privacy Requests
To update, review, or request deletion of your inquiry data, please contact us directly:
- Email: info@bholanathtourandtravels.com
- Phone / WhatsApp: +91 85093 08011 / +91 86536 52159
- Head Office: 176 Badu Road, Vivekananda Nagar, Madhyamgram, Kolkata, West Bengal
- Branch Office: 5/6 Ashokenagar, North 24 Parganas, West Bengal